CAREERS
Senior Carer / Support Worker Job Description
| TITLE : | Senior Carer / Support Worker |
| SOC Code : | 6146 |
| Salary : | £25600 - 27000 |
| Qualifications : | willing to work Diploma / NVQ Level 3 Health & Social Care / Equivalent toward |
| Experience : | Minimum 3 years of Healthcare industry experience |
| Reports To : | Team Manager / Team Leader |
| Accountable To : | Registered Manager & people we support To provide 24-hour support including, unsociable hours |
| Hours : | weekends, Bank Holidays & sleep-ins and emergency on call on a rota basis |
Role and Responsibility
It is a role of both providing practical support and providing leadership and management to a small number of people. The role expects a degree of autonomy, initiative and responsibility from the post holder. To assist the Team Manager in ensuring we provide whatever help and encouragement is required by people receiving support to take control of their lives. It is likely that to achieve this, people receiving support will require support from a number of different people, including friends, family and professionals. It will therefore be necessary for the Team Manager to respect and work co-operatively with others enabling people to live in their own home within their local community, based on the individual's preferences/needs within the framework of their Support Plan, Plan and Working Policy. The role of the Senior Carer / Support Worker is essential to the wellbeing of people we support and to the team of people employed to support them.
Main Responsibilities
- Ensure that each support team read and fully understand the customer's ISD, Working Policies and Risk Assessments, and ensure the support provided reflects the customer's wishes.
- Ensuring that each customer is empowered at every reasonable opportunity to make decisions and take control over their life and support, unless this is clearly detrimental to them.
- Taking the Senior on call for one week per month on a rota basis, helping to cover annual leave and sickness where necessary. The frequency may vary dependent on the needs of the business.
- Lead in all things you do with and for each customer for example, i.e. respecting their home and ensuring that it is not turned into a place of work.
- Challenging yourself on how you work as a Senior Carer / Support Worker and ensuring it reflects the values and respect you hold for people receiving support.
- Assisting the Team Manager to create where necessary, individual policies around a customer's needs and their team.
- Ensuring that each customer is able to move their life forward looking for real community connections, friends, hobbies, interests, work and being creative and challenging about the paid support provided.
- Be creative in involving people in meetings, which assist the customer to remain at the centre of the meeting.
- Ensure all I Direct Independent Living policies and procedures are followed.
- It is the responsibility of all staff to ensure any concerns regarding a customer receiving support is brought to the attention of a senior person within the organisation, the Registered Manager or Directors, i.e. concerns regarding an individual's support, care or welfare, finances or vulnerability. Any person raising concerns around these issues will be fully supported by the organisation and will receive any assistance that they require to enable them to come forward on behalf of a person.
- Provide direct support which meets each customer's plan, Support Plan and Individual Working Policy.
Communication
To ensure that communication is effective between all of the people involved in supporting each customer.
This will be carried out by:
- Systems for communication, i.e. diaries and communication books
- Ensure all paperwork is in place and completed correctly
- Involvement in meetings and communicating on day-to-day issues with the Team Manager (if required)
- Delegate responsibility, in the Team Managers absence, to other team members
Staff Responsibilities
- Ensuring that each team is adequately staffed and prepared to provide flexibility and cover any changes through sickness, holidays and training.
- To be involved in recruiting staff for current vacancies by using person centred approaches, ensuring you're creative in seeking new support staff.
- To be involved in staff supervision.
- Agree with the Team Manager the approach for recruitment and seeking assistance and support with this as necessary.
This job description is not exhaustive and should be taken only as a general outline of the duties of the post holder. It may be reviewed and varied periodically with due notice.
Apply for Senior Carer / Support Worker